Parent guidance & information

Coronavirus helpline for families


Our helpline is still available for families worried about how their child is coping with the coronavirus crisis and lockdown. Our Educational Psychology Service is running the helpline to support those who are worried about their child or teenager during the lockdown. More details here, please share with families.


Parents can get rapid COVID-19 testing


Here is a recap of the information from public health about testing that you can share with families. These rapid tests are for those who show no COVID-19 symptoms.

Parents or carers of a child in nursery, primary, secondary school or college, or those in an associated support bubble, can get tested:

It’s important to remember that these LFD tests are only to be used if people don’t have any COVID-19 symptoms. If anyone in the household develops COVID-19 symptoms, they must self-isolate and book a test on the national portal or by calling 119.